Mobile App Unlimited^SM Terms & Conditions

Autobell® Mobile App Unlimited℠ Terms and Conditions

Terms Last Updated on 7.5.22

Plan Terms:

• Definitions:
  • “Primary User” is the subscriber to the Autobell® Unlimited℠ Plan.
  • “Authorized User” is an additional Autobell® Mobile App account holder added to a Primary User’s Shared Garage under the Primary User’s Plan.
  • “Shared Garage” is a feature of an Unlimited℠ Plan which permits each Unlimited℠ Plan account holder to add up to one (1) Authorized User per covered vehicle, as further detailed in the “Shared Garages Feature” section below.
• Autobell® Car Wash will charge to the authorized Primary User credit card account monthly based on plan selected at the time of recharge in the Autobell® Mobile App.
• The recharge to the authorized Primary User credit card will take place on the anniversary date of the initial purchase. If the anniversary date falls on the 29th, 30th, or 31st and that date does not occur in the current month, the recharge will fall on the last day of the month.
• There are no statements issued to the Primary User when the Unlimited℠ Plan payment bills each month. Each Primary User’s payment history will be available to the Primary User through the Autobell® Car Wash Mobile App.
• The Unlimited℠ Plan automatic recharge authorization stays in force until the customer cancels the plan through the Autobell® Mobile App.
• The Unlimited℠ Plan can be cancelled at any time in the Autobell® Mobile App.
• Autobell® Car Wash reserves the right to cancel the plan at any time for any reason.
• The Unlimited℠ Plan will be cancelled if the monthly charge is declined by the card processing system.
• Unauthorized use of an Autobell® Unlimited℠ Plan will terminate the offer immediately.
• The Unlimited℠ vehicle details on the barcodes screen must be visible to the cashier for redemption.
• Autobell® Unlimited℠ Plans are valid for one vehicle on one device, unless the Primary User utilizes the Shared Garage feature within the Autobell® Mobile App.
• Monthly rates may be increased without notice.
• Any Unlimited℠ Plan payments are non-refundable regardless of actual use. If we elect, in our sole discretion, to issue a refund upon termination, under no circumstances will it exceed one (1) month of charges and will only be provided if there has been no usage of the Unlimited℠ Plan since the previous payment.
• Use of any Autobell® Unlimited℠ Plan is reliant on the vehicle meeting the standards of use at each location.

Autobell® Pollen Pass Unlimited℠ Car Wash Plan: The Pollen Pass plan is a special type of Unlimited℠ car wash plan which has all the features of a traditional Unlimited℠ car wash plan, but with some differences in how long you remain enrolled.

• A traditional Unlimited℠ car wash plan becomes effective when you enroll, and then auto-renews until you give us notice.
• The Pollen Pass, on the other hand, becomes effective on the day you enroll but will only auto-renew for two more months (meaning that your Pollen Pass will automatically expire three months after you enroll).
• Like a traditional Unlimited℠ car wash plan, you can cancel your Pollen Pass at any time.
• If you want to keep the benefits of an Unlimited℠ car wash plan for longer than three months, the Pollen Pass will include an option to convert into a traditional Unlimited℠ car wash plan for coverage that continues after three months.

Unlimited^℠ Plan Enrollment. Primary Users may enroll in the Unlimited^℠ Plan in two ways:

• The Primary Users may create their own account, enter their payment method details, and set up their vehicle within the Autobell^® Mobile App; or
• An Autobell team member may enroll a Primary User prior to the first wash.
  • The team member will text the Primary User’s cell phone number with instructions and a link to the Unlimited^℠ Terms and Conditions, and the Primary User must text back their email address to accept these Terms and Conditions. Once the Primary User selects the plan they would like, the team member will process payment and begin the first wash.
  • All plans are offered at a promotional price listed in the initial text message.
  • The first wash is covered by the Primary Users Unlimited^℠ Plan.

Shared Garages Feature: Shared Garages is a feature of an Unlimited℠ Plan that permits a Primary User with an active Unlimited℠ Plan to share vehicles in a virtual garage within the Autobell® Mobile App with one (1) additional Authorized User per active Unlimited℠ Plan, subject to the additional terms and conditions provide below:

• A Primary User may add one Authorized User to a Garage per active Unlimited℠ Plan in that Garage.
• Authorized Users can view all vehicles within a Shared Garage shared with them. They will not see any additional Shared Garages a Primary User has unless they are also shared.
• Authorized Users can utilize the Unlimited℠ Plans to wash vehicles shared with them from their own device through their own account login.
• Authorized Users can also add extra services (ex. Tire Gloss) and pay with their own account and payment method. The Primary User’s payment card will not be accessed for purchases the Authorized Users make.
• Personal information and/or other account details will only be shared with a Primary User of an account. Requests for such details by an Authorized User will be referred to the Primary User.

Multiple Payment Methods: Primary users may use multiple payment methods (credit or debit cards) to be available and used with their Unlimited℠ Plans and for other purchases. The first payment method added to the account will automatically serve as the default payment method for any new subscriptions and non-subscription payments. The Primary User may change their default payment at any time.

Additional Terms: Autobell^® makes no representations, warranties, or conditions of any kind, express or implied, with respect to the Autobell^® Mobile App Unlimited^SM Plans, including but not limited to, any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, or any warranty arising from usage in trade, course of dealing, or course of performance. Autobell^® does not represent or warrant that your Autobell^®Mobile App Unlimited^SM Plan will always be accessible or accepted.

Jurisdiction: When you purchase, receive, or redeem an Autobell^® Mobile App Unlimited^SM Plan, you agree that the laws of the State of North Carolina shall govern these Terms and Conditions, without regards to principles of conflict of laws.

Privacy: Your privacy is important to us. We collect and maintain personally identifiable information regarding your purchase of an Autobell^® Mobile App Unlimited^SM Plan in accordance with our Mobile App User Agreement and our privacy policy.

Contact Us: If you have any questions or concerns about Autobell^® Mobile App Unlimited^SM Plan, please contact us.