Mobile App User Agreement

Autobell® Car Wash Mobile Application User Agreement

Terms of Use

Last Updated on 6.27.23

1. Scope of Use. Autobell® Car Wash, LLC. (“Autobell”) provides this mobile application (the “App”) to you, the user of the App (“you” or “your”), for your informational, noncommercial use, and subjects you to the following Application Terms of Use (these “Terms”). For the following Terms, references to “we,” “us,” and “our” include Autobell and its affiliates, subsidiaries, agents, representatives, successors, and assigns. Using the App to evaluate whether to enter a business relationship with us will not constitute a commercial use for the purposes hereof. It is a violation of these Terms for you to use the App in violation of any applicable laws and regulations or in violation of the rules of any of our service providers. Certain other programs or services provided by us through linked websites or other channels may have additional terms and conditions regarding your use of those services, and nothing in these Terms is intended to modify such terms and conditions. Subject to your compliance with these Terms and all applicable international, federal, state, and local laws, rules, and regulations, we grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to use the App solely for your own personal use - not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You may only access and use the App on devices that you own or control, and you may not use the App on devices where you do not have all necessary permissions and rights to use the App. You acknowledge that these Terms are concluded between you and us only and that we, and not Apple Inc. or Google LLC (collectively, the “App Providers”), are solely responsible for the App, including providing any maintenance or support for the App and any product liability, intellectual property infringement, consumer protection, or privacy claims you may have regarding the App. YOU MAY NOT USE THE APP IF YOU DO NOT AGREE TO THESE TERMS.
   
   
2. Modifications. We reserve the right to modify the App and the rules governing its use at any time, including, without limitation, these Terms. Modifications will be posted on the App and the “Last Updated” date at the top of these Terms will be revised. You understand and agree that if you use the App after the date on which the Terms have changed, we will treat your use as acceptance of the updated Terms. We may make changes to the services described in the App at any time without prior notice to you.
   
   
3. Restrictions on Use. You will not use the App for any use other than the business purpose for which it was intended. You will not take any of the following actions with respect to the App or the server hosting the App; nor will you use our App to upload, post, email, distribute, transmit, link, solicit, or otherwise make available any content or use the App in any manner that: (i) uploads or transmits any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, commercial or otherwise; (ii) decompiles, reverse engineers, disassembles, derives the source code of or decrypts the App or server hosting the App; (iii) manipulates or otherwise displays the App by using framing, mirroring, or similar navigational technology, or directly links to any portion of the App; (iv) uses any robot, spider, scraper, or other automatic or manual means to access the App, or copies any content or information on the App; (v) removes, obscures, or alters any proprietary notices (including any notice of copyright or trademark) of us or our affiliates, partners, suppliers, or our licensors; (vi) modifies, adapts, improves, enhances, or makes any derivative work from the App; (vii) disables, overburdens, impairs, or otherwise interferes with or interrupts the App or any hardware, software, system, or network connected with the App; (viii) probes, scans, or tests the vulnerability of or breaches the authentication measures of the App or any related networks or systems; (ix) interferes with any other party’s use and enjoyment of the App; (x) infringes the copyright, trademark, or any proprietary rights or discloses a trade secret or confidential information in violation of a confidentiality or non-disclosure agreement; (xi) compiles, uses, downloads, or otherwise copies any user information or any portion thereof, or transmits, provides, or otherwise distributes (whether or not for a fee) such information to any third party; (xii) is fraudulent, malicious, or unlawful, unauthorized, or contains defamatory or illegal information, images, materials, or descriptions; (xiii) promotes or provides instructions for illegal activities; (xiv) encourages any conduct that would constitute a criminal offense or that gives rise to civil liability; (xv) disseminates viruses or other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware; (xvi) attempts to gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining, or any other means; or (xvii) accesses systems, data, or information that we do not intend to be made accessible to you. Use of the App is limited to persons sixteen (16) years of age or older.
   
   
4. Privacy Policy. You may view a copy of our privacy policy at this link: https://www.autobell.com/privacy-policy (“Privacy Policy”), which explains our practices relating to the collection and use of your information through or in connection with our App. The Privacy Policy is incorporated into these Terms, and governs our use of your information and/or any information you submit or otherwise make available to us in connection with the App.
   
   
5. Access & Security. We reserve the right to take any action we deem necessary to ensure the security of the App. You are responsible for providing and maintaining, at your own risk, option, and expense, any hardware, software, and communication lines required to access and use the App, and we reserve the right to change the access configuration of the App at any time without prior notice.
   
   
6. No Warranties. THE APP AND ALL MATERIALS ON THE APP ARE PROVIDED TO YOU ON AN “AS-IS,” “AS-AVAILABLE” BASIS, AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE APP OR ANY SERVICES, PRODUCTS, INFORMATION, OPINIONS, AND MATERIALS AVAILABLE THROUGH THE APP. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION YOU OBTAIN FROM THE APP BEFORE RELYING ON IT. USE OF THE APP IS AT YOUR SOLE RISK. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE USE OF THE APP OR THE MATERIALS PROVIDED THROUGH THE APP WILL BE UNINTERRUPTED, COMPLETELY SECURE, VIRUS-FREE, OR ERROR-FREE. EXCEPT AS EXPRESSLY SET FORTH IN SECTION 12 BELOW, YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE APP SHALL BE TO DISCONTINUE USING THE APP. YOU ACKNOWLEDGE THAT, TO MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP PROVIDERS PROVIDE NO WARRANTY OR REPRESENTATION REGARDING THE APP.
   
   
7. Trademarks. All trademarks, service marks, and logos that are used or displayed on the Apps are owned by us or our licensors. You must obtain our written permission prior to using any trademark or service mark of ours. Unauthorized use of any trademarks, service marks, or logos used on the App may be a violation of state, national, and international trademark laws. Additionally, our custom icons, graphics, logos, and scripting on the App may be covered by trademark, trade dress, copyright, or other proprietary right law, and may not be copied, modified, or used, in whole or in part, without our prior written permission.
   
   
8. Copyright Infringement Notification. We respect the intellectual property rights of authors. To assist copyright owners, we have appointed an agent to receive notifications of claims of copyright infringement regarding materials available or accessible on, through, or in connection with our App and services in compliance with Section 512 of Title 17 of the United States Code (“Copyright Act”). Any person authorized to act for a copyright owner may notify us of such claims by contacting our “Designated Agent”: by mail at Autobell Car Wash, LLC, Attn: Marketing Manager, 1521 East 3rd Street, Charlotte, NC 28204; or through our contact form and providing all relevant information, including a description of the copyrighted work that you claim has been infringed upon, a description of where such material is located on the App, a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, a statement made by you under the penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner, your address, telephone number, and email address, a physical signature of the person authorized to act on behalf of the copyright owner, and any other information as may be required by Title 17, Section 512(c)(3) of the Copyright Act. The contact information for the Designated Agent is also available from the Register of Copyrights. The foregoing contact information is for use solely with notice of copyright infringement, and you may not receive a response to any other communications, feedback, comments, or requests for technical support delivered to the foregoing address or e-mail.
   
   
9. Additional Products or Services. The App may make available to you, for your purchase or use, additional products, or services. Use of these products or services is subject to the Additional Products and Services Terms provided below.
   
   
10. Registration, Access & Security. If you use any of our services or provide us any information through the App, including, without limitation, your name, educational background, birth date, age, bank account information, address, zip code, phone number, contact details, email address, and/or your password (collectively, your “Account Data”) for any accounts associated with you (your “Account(s)”), you agree to provide true, accurate, current, complete, and up-to-date information. If you provide any information that is untrue, inaccurate, non-current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, non-current, or incomplete, then we have the right to terminate or refuse any and all current or future access to or use of the App (or any portion thereof). We reserve the right to take any action that we deem necessary to ensure the security of the App and your Account, including, without limitation, changing your password, terminating your Account, or requesting additional information to authorize transactions on your Account. You are solely responsible for keeping your Account Data and any security questions and responses associated with your Account confidential. Anyone with knowledge of or access to your Account Data or the security questions and responses associated with your Account can use that information to gain access to your Account. You are solely liable for any claims, damages, losses, costs, or other liabilities resulting from or caused by any failure to keep your Account Data and the security questions and responses confidential, whether such failure occurs with or without your knowledge or consent. You will immediately notify us of any suspected or actual unauthorized access to or use of your Account Data or any other breach of your Account security.
    
    
11. Alternate Login Methods. You may be able to access your account within the App by using features such as fingerprint recognition, facial recognition, or other biometric input, which are specific to your mobile device. These features are provided through your mobile device’s built-in functionality, and we have no responsibility for any failure of these features, either where such failure may prevent you from accessing your account or where such failure may permit an unauthorized third party to access your account. When you use these features, your biometric data is stored on your device and is not transferred to, processed, or stored by us or on our behalf. Be aware that if you enable features such as fingerprint or facial recognition, anyone with a fingerprint or face profile stored on your device may have access to the information contained within the App, including your Account Data.
    
    
12. Reviews, Comments and Other Content. If you post or submit any reviews, comments, photos, statements, ideas, questions, or other content, or any names or user names associated with any of the foregoing, to the App or to us (collectively, the “Content”), you acknowledge and agree that all such Content will comply with these Terms (including, without limitation, Section 3 above) and you may not use any fake e-mail address or impersonate any other person or entity or otherwise mislead as to the origin of the Content. Unless we indicate otherwise, you grant us an irrevocable, perpetual, fully paid, royalty-free, enterprise-wide, worldwide license to copy, modify, sell, create derivative works from, or otherwise use the Content on any media and in any form for our business purposes. You represent and warrant that all Content that you submit or post complies with any applicable guidelines or rules of the United States Federal Trade Commission, including but not limited to FTC 16 CFR Part 255, regarding truth-in-advertising and disclosure requirements. You represent and warrant that all Content you submit to the App or us is accurate, truthful, and non-deceptive and that all Content has evidence to back up the claims made.
    
    
13. Violation of Rules and Regulations; Disclosure of Information. We reserve the right to seek all remedies available at law and in equity for violations of the rules and regulations set forth in the App, including, without limitation to these Terms, including the right to block access from a particular Internet address to the App. We may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Except as may be expressly limited by the Privacy Policy, we reserve the right at all times to: (i) disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request; or (ii) edit, refuse to post or to remove any information or materials, in whole or in part, as applicable, in our sole discretion.
    
    
14. Indemnity. To the extent permitted under applicable law in the jurisdiction in which You reside, You agree to indemnify, defend, and hold us and our subsidiaries, affiliates, officers, agents, employees, contractors, partners, and licensors harmless from and against any and all suits, actions, losses, claims, proceedings, demands, expenses, damages, settlements, judgments, injuries, liabilities, obligations, risks, and costs, including, without limitation, reasonable attorneys’ fees, due to, relating to, or arising out of: (i) your use of the App; (ii) your violation of these Terms; (iii) any Content you provide; (iv) your negligence, fraud, or willful misconduct; (v) your Account; and/or (vi) your violation of any law or regulation or any rights of another. We reserve the right, at your expense, to assume the exclusive defense and control of any matter which you are required to indemnify against, and you agree to cooperate in our defense of such matter. This indemnification will survive any termination of these Terms.
    
    
15. Limitation of Liability. YOU UNDERSTAND AND AGREE THAT WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR SPECIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE APP, INCLUDING, WITHOUT LIMITATION, ANY MATERIALS, SERVICES AND/OR PRODUCTS WE HAVE PROVIDED TO YOU ON OR THROUGH THE APP, WHETHER OR NOT YOU HAVE PURCHASED OR PROVIDED ANY CONSIDERATION FOR SUCH, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO: (A) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY’S USE OF THE APPS; (B) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; (C) ANY DAMAGE TO ANY USER’S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY; (D) RELIANCE BY ANY PARTY ON ANY CONTENT OBTAINED THROUGH USE OF THE APP; OR (E) WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE APP, OR RELATED INFORMATION OR PROGRAMS, THAT ARISE IN CONNECTION WITH: (1) MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER; (2) INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE APP; OR (3) VIRUSES.
    
    OUR TOTAL LIABILITY TO YOU FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES WILL BE LIMITED TO THE AMOUNT YOU HAVE PAID FOR THE USE OF THE APP, IF ANY, AND IF YOU HAVE PAID NO AMOUNT, THEN TWENTY UNITED STATES DOLLARS ($20.00). YOU ALSO ACKNOWLEDGE AND AGREE THAT YOU HAVE VIEWED OR USED THE APP WITH A FULL UNDERSTANDING OF THE LIMITATION OF OUR LIABILITY IN THESE TERMS.
    
    BY ACCESSING THE APP, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
    
    Some jurisdictions do not allow exclusions of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you to the extent prohibited by law. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
    
    
16. Third Party Apps. Some links in the App may navigate you away from the App or redirect you to other websites, including websites operated by us and others by third parties. The linked websites operated by third parties are not under our control, and the content available on the linked third-party websites does not necessarily reflect our opinion or imply our recommendation or endorsement of the linked third-party website or the opinions expressed therein. We are not responsible for the privacy practices of any other websites. Please be aware that those websites may collect personally identifiable information (“PII”) from or about you as well as non-PII about your visit. You should review the terms of use and privacy policies that are posted on any website that you visit before using any linked websites.
    
    We are providing these links to other Internet sites as a convenience to you, and access to any other Internet sites linked to the App is at your own risk. We are under no obligation to maintain any link on the App, and we may remove a link at any time in our sole discretion for any reason whatsoever. We will not be responsible or liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with the use of or reliance on such content, products, services, or other materials available on or through any such website or for any action you may take as a result of linking to any such website.
    
    
17. No Fiduciary Relationship. Except to the extent set forth in a separate agreement between you and us, there is no fiduciary relationship between you and us. These Terms do not create any relationship of principal and agent, partnership, joint venture, or employer and employee, between you and us. You may not enter any contract on our behalf or bind us in any way.
    
    
18. Right to Monitor. We reserve the right to actively monitor the use of the App and use any information gathered during such monitoring for any permissible purpose under the Privacy Policy. Additionally, we may, at any time as we deem appropriate, remove any materials from the App that, in our sole discretion, may be illegal, may subject us to liability, may violate these Terms, or are, in our sole discretion, inconsistent with our purpose for the App.
    
    
19. Electronic Communications and Notice. When you visit the App or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail at the address we have on file for you (if any), sending you messages through the mobile application we provide, or by posting notices on the App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms.
    
    All notices required or permitted under these Terms to us will be in writing and sent by certified mail, return receipt requested, or by reputable oversight courier, or by hand delivery, provided that we may provide written notice to you through electronic communications as described in the paragraph immediately above. The notice address for Autobell is “Autobell Mobile App License Team, 1521 East 3rd Street, Charlotte, NC 28204”. Any notice sent in the manner set forth above shall be deemed sufficiently given for all purposes hereunder (i) in the case of certified mail, on the second business day after deposited in the U.S. mail, and (ii) in the case of overnight courier or hand delivery, upon delivery. We may change our notice address by giving written notice to you by the means specified in this Section.
    
    
20. Texting. In connection with the acceptance of these updates to our Terms and Conditions, You expressly consent and permit Autobell to contact you by phone (via live operator, automated call, SMS/text message) at the phone number provided to us in connection with your account registration process to schedule services and to provide additional products and services associated with your purchase. In addition, you consent to receiving electronic communications related to the services via, email, web site message platforms or other electronic platforms. You also agree that Autobell may send phone or text messages via automated technology or prerecorded messages (including through the use of third parties) to provide marketing information. Consent is not a condition of purchase.
    
    
21. Use Outside of the United States; Choice of Law; and Venue. The App is operated by us from our offices within the United States of America. We make no representation that the information in the App is appropriate or available for use in other locations, and access to the App from territories where the contents of the App may be illegal is prohibited. Those who choose to access the App from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist-supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties. By using the App, regardless of where you live or are located in the world, you consent to these Terms and any claims relating to the information, services, or products made available through the App will be governed by the laws of the State of North Carolina, U.S.A., excluding the application of its conflicts of law rules. These Terms will be governed by, construed, and interpreted in accordance without reference to the United Nations Conventions on Contracts for the International Sale of Goods. You agree that venue for all actions, relating in any manner to these Terms, will be in a federal or state court of competent jurisdiction located in North Carolina, U.S.A.
    
    
22. Time Limit on Claims Against us. You agree that any claim you may have arising out of or related to your use of the App or your relationship with us must be filed within one (1) year after such claim arose; otherwise, your claim is permanently barred.
    
    
23. Severability and Waiver. If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions. Our failure to enforce the strict performance of any provision of these Terms will not constitute a waiver of our right to subsequently enforce such provision or any other provisions of these Terms.
    
    
24. Assignment. We may assign these Terms or any part of them without restriction or condition. You may not assign or otherwise transfer these Terms or your rights under these Terms without our prior written consent, and any assignment in violation of this prohibition will be null and void.
    
    
25. Our Remedies. You agree that any violation, or threatened violation, by you of these Terms constitutes an unlawful and unfair business practice that will cause us irreparable and unquantifiable harm. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate. These remedies are in addition to any other remedies we may have at law or in equity.
    
    
26. Third-Party Beneficiaries and App Provider Terms. You acknowledge and agree that the App Providers, and their subsidiaries, are third-party beneficiaries of these Terms, and that, upon your use of the App (which we consider your acceptance of these Terms), an App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. You further agree to comply with our App Providers’ terms and conditions: (a) Apple Media Services Terms and Conditions (available at: https://www.apple.com/legal/internet-services/itunes/us/terms.html); and (b) Google Play Terms of Service (available at: https://play.google.com/about/play-terms/index.html), which are incorporated herein and made a part of these Terms by this reference.
    
    
27. How to Contact Us. If you have any questions regarding the App, these Terms, please contact at us at:
    
    By Mail:
    Autobell® Car Wash, LLC
    Attn: Marketing Department, Mobile App License
    1521 East 3^rd Street
    Charlotte, NC 28204
    
    By Contact Form
    
    
28. Survival. Sections 3 through 7 and 9 through 24 of these Terms and any other provision of these Terms, which by its nature is required for the interpretation of the foregoing sections, will survive any termination of these Terms.
    
    Autobell Car Wash Mobile App Unlimited℠ Terms and Conditions