Shining Bright in December 2020
Customer K. Adamou loves the Autobell app and the professional service received from team member Morgan Pender at store #4 in Charlotte, NC.
“Morgan was awesome! Super helpful and super patient and very professional. Morgan walked me through downloading the new app and purchasing unlimited monthly washes. Please give my thanks and kudos to Morgan for being an excellent team player and providing quality service!!!”
Store manager T.J. Pruitt ensures every customer receives a warm welcome and an exceptionally clean car when they visit Autobell. Customer David S. wrote about his recent visit to store #63 in Alpharetta, GA.
"I wanted to say that my experience with TJ Pruitt at the Faircroft – Alpharetta location is always the best. He is an IMPECCABLE Store Manager. He always calls me by name and welcomes me back. Not only that, but he always takes time to ask me how I'm doing and takes time to speak with me. It's not like I'm just another customer for TJ - he treats me like a neighborhood friend. He sets the standard for others to follow. In this time where it seems everyone wants to complain, I want to give positive feedback and make sure he is recognized."
Hardworking team member Akeem Onasanya loves working at Autobell and making every customer experience unique and memorable. Customer Elizabeth R. was so impressed with her visit to store #70 in Charlotte, NC, that she wrote the Autobell website about her experience.
"I brought in a filthy car, especially on the inside. After the drive-through wash, Akeem asked me to turn the AC on high to let him disinfectant the interior when I got out of the car. I was able to observe his work-- with gusto and effort! I was so pleased with his work that I sought out the manager to compliment Akeem's work before departing. He was certainly the hardest-working member of the entire team while I was there watching many cars get cleaned."
Customer Dennis D. is a fan of Autobell and visiting store #85 in Fort Mill, SC. Team member Carson Godofsky is exceptionally good at customer service and navigating the new Autobell App.
“Every time I encounter Carson at Autobell, he is always accommodating and polite. He often mentions the Unlimited plans. Recently, Carson presented me with the Autobell App Unlimited Plan. After getting signed up, I returned to start using the Unlimited plan. For some reason, I kept getting an error. Carson stood there and took the time to get the App loaded and started on the Unlimited plan. He said it would allow me to add a second vehicle. The coupon code would not work, so Carson had me move to the side so he could help get the second car added using a new coupon code. I have worked in customer service for 25+ years, and Carson is the kind of employee I would always trust to do the right thing. During these trying times, you will find a lot of workers not putting the customer needs first. This is not an issue with Carson. I have never had a bad experience at this location. I am not sure who will see this email but can you be sure that Carson's manager and Carson himself is aware of what a great job he is doing representing Autobell.”