Shining Bright in May
Team Member Damion Seagraves got a noteworthy review about how he provided an extraordinarily clean car for a sales rep’s vehicle. Customer Lena F. left a review about a recent visit to store #30 in Concord, NC.
“I live out of my car as an IT sales rep, so I am always on the go. My poor car was in terrible shape. Damion [Seagraves] did a fantastic job getting my car exceptionally clean. I honestly was not expecting the detail and overall cleanliness of my car that I received, but he made sure everything was wiped down and looked amazing. I am very appreciative of the service I received at this location.”
We get thanked in many for ways, but a handwritten note is always the best! Team Members Will Payton, Milana Serkin, and Darrell Tullar of store #15 in Charlotte, NC, received a handwritten sentiment from a very grateful customer. She will make Autobell her first choice when she wants a clean car.
“Many thanks for the excellent cleaning you gave my car on Friday (4/12). I was very impressed and I’m very appreciative!”
Leading the charge with the Autobell values is the store manager Nicki Chapman of #40 in Hendersonville, NC. Longtime customer Carol M. wrote to us about her visit to Autobell last month, and how Nicki was accountable, caring, and trustworthy.
“During the drying of my vehicle, the rear windshield wiper hose tip was broken. Nicki Chapman, the manager, stepped right up and said Autobell would replace it at their cost. In less than a week, she had the part and reattached it for me. That kind of customer service is a rarity nowadays. I am a longtime Autobell customer and have always been pleased with the quality of the wash and the very pleasant staff.”