NOTICE to California Residents - Your California Privacy Rights

This section is applicable to residents of California. If you are a resident of California, you have certain rights described below. The following does not apply to individuals who do not live in California on a permanent basis.

RIGHTS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83

A California resident who has provided personal data to Autobell with whom he/she has established a business relationship for personal, family, or household purposes (a “California Customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal data, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed. Please note that we are only required to respond to two requests per California Customer each year under Code Section 1798.83. California Customers may request further information about our compliance with this law via our contact form or mail. Contact information is provided in the “How to Contact Us” section below.

RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT

This section of our Privacy Policy provides California residents with a comprehensive description of Company’s online and offline practices regarding the collection, use, disclosure, and sale of personal information and the rights of California consumers regarding their personal information under the California Consumer Privacy Act (“CCPA”). This section applies to all California residents (but not including legal entities, such as companies). The section will not apply, however, if Company does not collect any personal information about you or if all the information we collect is exempt from the statute (for example, the CCPA does not protect information that is already protected by certain other privacy laws, and it does not protect information that is already publicly available).

1). You have a Right to Know About Personal Information Collected, Disclosed, or Sold.

California residents have the right to request that Company disclose what personal information it collects, uses, discloses, and sells. This is called the “Right to Know.” Under the Right to Know, you can request a listing of the types of personal information we have collected about you, the sources of that information, how we use the information (e.g., our business or commercial purposes for collecting or selling personal information), other individuals and businesses with whom we share personal information, and the specific pieces of personal information that we have collected about you.

If you would like the above information, you may submit a request through our contact form or by mail. Contact information is provided in the “How to Contact Us” section below. When you make a request under your Right to Know, you can expect the following:

1. We will verify your identity. You will need to provide us the following information for us to verify that you are who you say you are:

• Your name;
• Your address, telephone, and email;
• A recent bill showing your name and address; and
• A document bearing both your name and signature.

2. We will confirm receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting our customer care team at 800.582.8096.

3. We will respond to your request within 45 days. If necessary, we may need additional time, up to another 45 days, but we will reply within the first 45-day period. If an extension is needed, we will provide an explanation.

4. In certain cases, a Request to Know may be denied -- for example, if we cannot verify your identity or if providing you the information could potentially create an unreasonable risk to someone’s security. If we deny your request, we will provide an explanation for the denial.

In the last 12 months, the Company has collected the following categories of personal information from individuals from the following sources:  

Type of Information	Categories of Sources	Business or commercial purposes	Third parties with whom shared
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	Direct contact with users through the website, apps, phone, email, and social media.
Characteristics of protected classifications under California or federal law.	Direct contact with users through the website, apps, phone, email, and social media.		Service providers.
Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Website, apps, cookies and other tracking technologies, and phone.		Service providers and marketing partners.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.	Website, apps, cookies and other tracking technologies.	To personalize your experience, optimize our websites and apps, and for other promotional and marketing purposes as described in this policy.	Service providers and marketing partners.
Geolocation data.	Website, apps, cookies and other tracking technologies, and phone.	To personalize your experience, optimize our websites and apps, and for other promotional and marketing purposes as described in this policy.	Service providers and marketing partners.
Professional or employment-related information.	Direct contact with users through the website, apps, phone, email, and social media.	To process job inquiries and applications.	Service providers.
Inferences drawn from any of the above information used to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	Direct contact with users through the website, apps, phone, email, and social media.	To provide you with services, and for other internal and marketing purposes as described in this policy.	Service providers and marketing partners.

“Personal information,” for purposes of this section regarding rights under the CCPA, does not include publicly available information that is lawfully made available to the public from federal, state, or local government records.

Our Company does not sell the personal information.

2). You have the Right to Request Deletion of Personal Information about You.

California consumers have a right to request the deletion of their personal information collected or maintained by the Company. If you would like information about you to be deleted, you may contact us through our webpage or customer service. Contact information is provided in the How to Contact Us section above. When you make a request for deletion, you can expect the following:

1. After you request deletion, we will need to verify your identity. You will need to provide us the following information:

• Your name;
• Your address, telephone, and email;
• A recent bill showing your name and address; and
• A document bearing both your name and signature.

2. We will confirm receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting our customer care team at 800.582.8096.

3. We will respond to your request within 45 days. If necessary, we may need additional time, up to another 45 days, but we will reply within the first 45-day period. If an extension is needed, we will provide an explanation.

4. In certain cases, a Request for Deletion may be denied. For example, the law requires that we maintain the information if we cannot verify your identity. Or the request may be denied if we need the information for internal purposes such as providing you with services you have requested. If we deny your request, we will provide an explanation for the denial and treat your request as an “opt-out” of the sale of information (as described in our Notice of Right to Opt-Out) and delete any other information that is not protected from deletion.

3). Right to Opt-Out of the Sale of Personal Information

California consumers have a right to opt-out of the sale of their personal information. Autobell, however, does not sell Personal Information.

4). Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

You have a right not to receive discriminatory treatment by the Company for exercising any of your privacy rights conferred by the CCPA. The Company will not discriminate against any California consumer because such person exercised any of the consumer’s rights under CCPA, including, but not limited to:

• Denying goods or services.
• Charging different prices or rates for goods and services, including through the use of discounts or other benefits or imposing penalties.
• Providing a different level or quality of goods or services.
• Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.

The Company may, however, charge a different price or rate, or provide a different level or quality of goods or services, if that difference is related to the value provided to you by your data.

5). Authorized Agents

If you would like, you may designate an authorized agent to make a request under the CCPA on your behalf. We will deny requests from agents that do not submit proof of authorization from you. To verify that an authorized agent has authority to act for you, we may require a copy of a power of attorney or require that you provide the authorized agent with written permission and verify your own identity with us.

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